Many IT projects fail purely because one of the most important aspects is not given enough focus or sometimes even ignored altogether - The users!
Far too many project managers focus too heavily on the technology to be implemented, leaving users wary of change and naturally cautious about any new IT solution. We have seen that by managing a project properly and communicating with potential users, using workshops to get feedback, identifying sub champions and ensuring that through training, users are confident with the new solution, deadlines are much easier to achieve as the client users are motivated and more often than not, welcome the change and benefits it's about to bring them.
Local Government IT departments, in particular, are often viewed suspiciously by users creating barriers to change at the start of any project.
Our Consultants have no hidden agendas or historical events within client organisations and always find that it's easier to gain user support or buy in for a new solution or process, increasing the likelihood of the project being a success.
To learn more about our experiences in gaining user support within local government organisations by using our Assisted Pilot and Assisted Implementation methodology, contact us today and discuss your project with an experienced Consultant.